🔒 Privacy Policy – The Shop Lex

Welcome to The Shop Lex!
Your privacy is important to us. This Privacy Policy explains how The Shop Lex (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit our website: www.theshoplex.store and shop across our product categories — including Watches, Skincare, Electronics & Gadgets, Fashion & Apparel, and Household items.

By using our website, you agree to the terms of this Privacy Policy.

📌 Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, phone number, email address, shipping and billing addresses

  • Order & Transaction Info: Product details, order history, payment status

  • Payment Information: Billing data processed securely via trusted gateways (e.g., Bank Transfer, Cash on Delivery)

  • Communication History: Messages sent to our support team via email or WhatsApp

  • Preferences & Activity: Wishlist items, browsing behavior, and customer preferences

🎯 How We Use Your Information

We use your data to:

  • Process, confirm, and deliver your orders

  • Send order updates, promotional messages, or important service alerts

  • Personalize your shopping experience

  • Improve our website functionality and product offerings

  • Prevent fraud, misuse, or unauthorized access

  • Comply with legal and regulatory requirements

🔁 Sharing Your Information

We do not sell or rent your personal information to third parties.
However, we may share it with trusted partners only when necessary for services such as:

  • Shipping & Delivery

  • Payment Processing

  • Email or WhatsApp Marketing (only if you’ve given consent)

All partners are contractually obligated to protect your information and use it solely for service-related tasks.

🔐 Data Security

We use industry-standard encryption and secure hosting (SSL, firewalls, etc.) to protect your personal data.

However, please note that no digital platform is entirely immune to risks. We recommend keeping your login credentials private and being cautious when sharing sensitive information online.

🍪 Cookies & Tracking

We use cookies to:

  • Remember your login, shopping cart, and language preferences

  • Analyze site traffic and improve performance

You may manage or disable cookies in your browser settings. However, disabling cookies may limit certain site features.

🔗 External Links

Our website may include links to third-party websites.
We are not responsible for their content or privacy practices. We recommend reviewing their policies before interacting or making a purchase.

🚫 Children’s Privacy

The Shop Lex does not knowingly collect data from children under the age of 13.
If we learn that personal information of a child has been collected, we will delete it promptly.

🔄 Updates to This Privacy Policy

We may occasionally update this policy to reflect changes in law or business operations.
All updates will be posted on this page. Material changes will be communicated clearly.

Last updated: July 2025

📧 Contact Us

If you have any questions or concerns about your privacy or personal data, please contact us:

📧 Email: muhammad1234inshaal2011@gmail.com
📞 Phone / WhatsApp: +92 322 9811198
🌐 Website: www.theshoplex.store

The Shop Lex – Where your trust, privacy, and satisfaction come first.
Thank you for shopping with us!